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Website & store regulations / Terms and Conditions


In this regulation, the terms defined in it will have the meaning below:

  1. Operator: Omri Ginzburg

  2. Website/site:

  3. Products: Products available on the website.

  4. Customer/user: Any user that uses the website services (visiting or buying).

  5. Address for shipment: The address added by the customer during checkout or while creating his account.

  6. Suppliers: Any company that produces and delivers products from the store.

  7. Order date: The date of payment approval by the credit card company or Paypal.

  8. Business days count doesn’t include Saturdays, Sundays, and holidays.

In this regulation document we refer to the operator as the website and vice versa. 


  1. The titles of the chapters in this document are given for the convenience and orientation of the customer on the site and will not be used for the purpose of interpreting the regulations.

  2. The site is used as a virtual store to sell products and is owned and managed by the operator.

  3. For any question and/or clarification and/or inquiry, contact us through the website.

  4. The provisions of this regulation will apply to any use made by you on the site and to any purchase made by you through the site, and will form the legal basis for orders and surfing on the site and it alone regulates the relationship between the operator and you.

  5. Anyone who makes an order and/or purchase through the site declares that upon performing the action, he has read these regulations, and that he agrees to all the instructions and conditions of these regulations, and that he or anyone on his behalf will not have any claim and/or demand and/or claim against the site and/or the operator and/or any of their managers and/or employees and/or anyone on their behalf, in all regards to the provisions and conditions of these regulations.

  6. The operator reserves the right to change this document  from time to time without any need to give notice and/or advance notice.

  7. Only the operator's computer records, regarding the actions carried out through the website, will be evidence of the correctness of the actions.

  8. It will be clarified and emphasized that the operator does not aim to keep an unlimited inventory of the products.

  9. The operator does his best to ensure that the information displayed on the website is the most complete and accurate information, but it will be clarified that inaccuracies or errors may appear in it and the operator will not bear any responsibility arising from or related to them.

  10. When placing an order, the selected products and a total summary showing the price in USD will appear in the shopping cart. The prices include VAT, if it applies according to law, and do not include shipping fees.

  11. The operator may update the prices of the products on the site and the shipping rates from time to time and without the need for prior notice. It should be emphasized that the valid price in relation to the order is the price that was published when the customer completed the order process (which includes the delivery of credit card details). It should be noted that if the prices were updated before the ordering process was completed, the customer  will be charged according to the updated prices.

  12. The operator may offer promotions and discounts on the website. The operator may at any time, stop these promotions and discounts, replace them or change them, without having to give any prior notice.

Making orders on the website

  1. The purchase of products will be made by filling out the order form that appears on the website. It will be clarified that filling out all the details is a prerequisite and necessary for placing the order.

  2. The operator won’t make any use of the customer's information except as appear in the site's privacy policy and is an integral part of these regulations. Some crucial information will be transferred to suppliers in order to produce and deliver the order to the customer (name, address, phone number and email address).

  3. In order to ensure that the order is carried out efficiently and without errors, the customer must make sure to provide all the required details on the website accurately. If incorrect details are given when placing the order, the operator will not be able to guarantee that the products will reach their destination.

  4. Upon placing the order by the customer, the operator will check the credit card details, and upon approval by the credit companies, a notification will be sent to the customer  regarding the approval of the transaction.

  5. The details of the order as entered by the customer in the order form will be conclusive and final proof of the correctness of the course of action.

  6. If the transaction is not approved by the credit company, the customer will receive an appropriate notification about this and will be required to provide another means of payment.

  7. Approval of the purchase operation is conditioned with the products being in stock, at the requested delivery date and/or at the time of the order. There may be situations in which, although certain products are shown on the website as being in stock, in reality they are out of stock and cannot be delivered - in these situations, an appropriate message will be sent to the customer via e-mail or by phone.

  8. It should be emphasized that any customer may order on the website in order to make purchases, subject to fulfilling the cumulative conditions listed below:

    • The customer is qualified to perform binding legal actions. If the customer is a minor (under the age of 18) and/or is not entitled to perform legal actions without the permission of a guardian, it is required to inform his parents and/or the legal guardians regarding the provisions of these regulations and obtain their permission to perform any activity, of any kind, within the site. The responsibility to inform the minors who wish to surf the website about the regulations and also, the supervision of the activities of the minors, so that the minors act according to the terms of these regulations, applies to the guardians only. Any activity carried out by the minors on the site constitutes the consent of the minors and/or the guardians to what is stated in the terms of the regulations.

    • The customer has a valid credit card issued by one of the credit card companies.

  9. The operator will have the right not to confirm an order of a customer for any reason and at his sole discretion, including in cases where:

    • If an act or omission has been committed, which harms or may harm the operator, the site or any third parties, including the operator's customers, employees and suppliers.

    • If the website services were used to commit an act deemed illegal according to the laws of the State of Spain or to enable, facilitate, assist or encourage the commission of such an act.

    • If the terms of this document have been violated.

    • If there is a financial debt to the operator or its related companies and the debt has not been repaid, even though the deadline for its payment has passed.

    • If the credit card in the possession of the customer has been blocked or restricted for use in some way.

  10. After the details have been provided, the required documents have been approved and the customer has agreed to the terms of use and the privacy policy, the operator may send updates to the customer via e-mail and text messages.This includes content updates, information about its services and products, as well as services and products of others, promotions and innovations on the site. The customer gives his consent for the operator to send electronic messages with advertising, marketing content, etc. to his e-mail box. Every customer may remove himself from the distribution list as mentioned, at any time by sending a removal request.

  11. After the payment details have been entered on the payment page, a confirmation will be sent via e-mail. However, it should be emphasized that this confirmation does not obligate the operator to deliver the products, and it only indicates that the order details have been received by the operator.

  12. If it turns out that the customer 's credit card is not valid, or that the credit card company does not approve the transaction (or any other available electronic wallet service), or that the requested products are not in the operator's stock, the operator will be entitled to contact the customer by mail electronically or by phone to complete or cancel the transaction.

Retun Policy

Cancelation of transaction and product return policy

  1. Only the customer (even if he set the address to someone else) may cancel an order and in writing. The customer will be entitled to:

    • A refund will be given in accordance with the provisions of the law, and according to the means of payment in which the transaction was made, a refund to the credit card will be returned exclusively to the credit card through which the purchase was paid, and in accordance with the credit company's schedules.

    • The customer may cancel a transaction by sending an e-mail. In the cancellation notice, the customer must specify his name, his ID number and order number.

    • A customer may cancel the deal and receive a refund starting from the day the deal was made and up to 14 days from the day the order was received.

    • The refund will be given on the condition that the products are returned without use and/or defect and/or damage - with the label on them as received. If the products were returned other than as stated in this section, the customer will not be credited (neither a monetary credit nor a credit voucher). It will also be clarified that the operator will be the one evaluating the condition of the returned products. Also, it is important to emphasize that you can return only products that were unused and in their original packaging.

  2. No monetary credit will be given for products for which no monetary consideration has been paid, such as promotions or gifts.

  3. In case of cancellation not due to a defect in the products - the customer will receive a refund minus 5% of the value of the products or a total of 20 USD - whichever is lower.

  4. The customer is responsible for returning the products to the operator's offices in Spain and after covering all the expenses in packing and delivering the products.

Supply and deliveries

  1. The delivery of the products to the customer is carried out through courier companies or through regular mail, within the delivery time promised in the sale.

  2. The products will be delivered within 3-28 business days from the receipt of the order, subject to their being in stock and their arrival from the manufacturer. If the products are not in stock and/or were not supplied to the operator from the manufacturer, for whatever reason, the operator will return to the customer the full price paid for the products that were not supplied and none of the parties will have claims and/or claims and/or demands against the other party. When placing the order, the customer takes into account that it is possible that the products will not be delivered as stated in this section and the order amount refund will be in any case the only remedy he will have in this case.

  3. Delivery of the products - the delivery time is between 7 and 28 business days. However, the operator cannot take responsibility for delays of the various courier companies, but will be available to the customer to try to solve any problem.

  4. If the customer cancels the shipment after leaving the delivery company and/or the customer refuses to pick up the shipment from a post office branch, the customer will be forced to pay a fee of 12 USD for the delivery.

  5. The shipping time depends on the Spanish post office and local post office of the customer destination country. However, it will be clarified that as long as the shipping time is extended due to postal constraints, the customer will not have any claim against the operator in this regard.

  6. The delivery dates specified in these regulations do not apply if the products are out of stock.

  7. The ordered products will be delivered after the purchase process has been completed, provided that the order was received within the time frame of the transaction as defined on the requested products page, provided that the customer owns a valid credit card that can be debited and settled in Spain, and provided that the credit card company that issued it approved the transaction that was made.

  8. In the event that a shipment is returned to the operator by the post office, the operator will send it to the customer a second try (by prior customer agreement), with an additional shipping fee of 12 USD.

  9. If a package was not required in the post office, the possibility of a monetary credit will be given within 30 days from the moment the package arrives back at the operator's offices, offsetting the shipping fees plus a 10 USD handling fee.

  10. If the customer did not inform the operator within 30 days of the notification sent to him whether to send him the products or to cancel the contract as mentioned above or if the customer did not come to pick up the products that were sent to him for the second time as well, then the customer will be considered to have received the products and that the products were actually delivered to him. In this case, the operator is not obligated to keep the products for a period exceeding 30 days. In the event that the operator chooses to continue to store the products for the customer for a period exceeding 30 days at his discretion, he will be entitled to collect storage fees from the customer, for each day the products were stored, and also, to decide at any stage on the termination of the storage of the products.


  1. The operator and/or anyone on his behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user and/or surfer and/or to the orderer and/or to a third party, as a result of use or purchase through the website, which is not in accordance with these regulations - whatever the cause of the claim may be - including loss of income and/or loss of profit caused by any reason whatsoever, then the operator reserves the right to cancel the specific order.

  2. The images of the products on the website are intended for illustration only and there may be differences between the images displayed on the website, some or all, and the actual products sold.

  3. In any case, the operator and/or anyone on his behalf will not bear any responsibility that exceeds the value of the products purchased, as well as, for any damage that is not direct and/or consequential damage.

  4. The operator and/or anyone on his behalf are not responsible for any use made by the customer that is not in accordance with the instructions of the manufacturer and/or the operator.

  5. The operator and/or on his behalf will not be responsible for delays in the delivery of the products as a result of events beyond their control, such as breakdowns, delays, strikes, natural disasters, epidemics, restrictions on flights, shipments, malfunctions in the computer system or telephone systems that will harm the completion of the purchase process or malfunctions in the electronic mail service, etc. .

  6. The operator will do his best to deliver quality products at the requested time. If the customer believes that the products he purchased through the website or the services are defective in any way, he is invited to contact the operator by sending a message using the contact form in the website, and the operator will make the best efforts to handle the request as soon as possible.

  7. The manufacturer's responsibility for the products is in accordance with the customer's receipt tax invoice and for a limited period of 12 months from the date of delivery.



  1. All intellectual property rights, including copyrights, models, methods and trade secrets, are the property of the operator. These rights apply, among other things, to the data on the website, including the list of products and any other details related to its operation.

  2. Do not copy, reproduce, distribute, sell, market and translate any information from the website, including trademarks, images and texts, without obtaining the operator's written permission.

  3. You may not make any commercial use of the data published in the database, the list of products appearing in it or other details published in it, without obtaining the operator's prior written consent.

  4. Do not use any data that is published for the purpose of displaying it on the website or any other service, without obtaining the operator's consent in advance in writing and subject to the terms of that consent (if given).

  5. The domain name of the site, the trademarks (whether registered or not) and all content on this website are all the property of the operator only. Do not use them without obtaining the written consent of the operator in advance.

  6. All verbal content, icons, any information and/or display appearing on the site, including graphics, design, verbal presentation, trademarks, logos including their editing and presentation on the site, are the sole property of the operator.

  7. It should be emphasized that the website services should be used for legal purposes only.

  8. Do not copy and use, or allow others to use, in any other way the content from the site, including on other websites, electronic publications, print publications, etc., for any other purpose.

  9. Do not activate or allow to activate any computer application or any other means, including programs of the type Crawlers, Robots, etc., for the purpose of searching, scanning, copying or automatic retrieval of contents from the website. 

  10. Do not display content from the site within a frame, visible or hidden.

  11. Content from the website may not be presented in any way whatsoever - including through any software, device, accessory or communication protocol - that changes their design on the website or removes any content from them, in particular advertisements and commercial content.

Privacy Policy

Privacy Policy

  1. The use and browsing of the website are the consent on the part of the customer and the other users of the website to all the conditions detailed in these document. Any information entered to the website is considered as consent on the part of the customer and the users of the website for the use, disclosure, disclosure and collection of the information in accordance with the conditions specified in these regulations.

  2. On certain pages on the site, there may be services that require registration and delivery of personal details such as: name, address, contact methods and email address. These services will be provided only after providing the details in the mandatory fields, as requested. Entering the personal details on the website will be considered as consent on the part of the customer to provide the details and the customer cannot raise a claim and/or claim against the operator in this regard.

  3. The operator takes acceptable precautions in order to maintain, as much as possible, the confidentiality of the information. Every transfer of a credit card number from the website is done encrypted according to the standard by 3rd party software such as Stripe or Paypal. However, in cases beyond his control and/or resulting from force majeure, the operator will not be responsible for any damage of any kind, indirect or direct, that may be caused to the customer and/or someone on his behalf if this information is lost or if it is used unauthorized, except for direct damage caused by the negligence of the operator.

  4. The operator makes an effort to provide the customer with a proper and high quality service. The operator uses secured systems and providers on the site. However, this does not guarantee full protection of the information that will be provided to the operator through the website. Therefore, the operator does not guarantee that the services offered on the website will be immune from unauthorized access to the operator's computers, damages, breakdowns, malfunctions or failures - including malfunctions in the hardware, software or communication lines to the website - at the operator's or any of its suppliers, and each customer must carefully consider the information transmitted locate.

  5. The operator guarantees not to make use of the information of the customer, but for the needs of operating the website, and in order to deliver the order and goods.

  6. The personal details of each customer will be kept in the operator's database. In accordance with the provisions of the Privacy Protection Law, any customer may, at any time, contact the operator and request to review the information concerning him and contained in this database.

  7. Every customer has the right to ask the operator to delete and/or change and/or correct his personal details found in the database.

  8. The operator will refrain, as much as possible, from handing over data from the database in his possession to third parties, and will do so only in the case where explicit consent to the handing over of the information has been given. The operator will provide the personal information if he is obliged to do so by law and/or by an authorized authority and also, for the purpose of performing the services.

  9. The operator may use the personal data, which will be provided on the site and information collected about the browsing habits of the surfers, for the purpose of improving the services offered on the site, establishing contact (if necessary) or for the purpose of providing statistical information to third parties. The information collected in this way is not personal information that can be traced back to the customer.

  10. The operator may, change the terms of this privacy policy, without prior notice.

The place of jurisdiction and law applies

​The regulations and terms of use mentioned above shall be governed by the laws Spain only. The exclusive place of jurisdiction in any matter related to and/or arising from the regulations and conditions of use of this website will be in the courts authorized for this purpose in the city of Barcelona.

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